Grata, a service offered by Reed Behavioral Health (“Reed Behavioral Health,” “we,” “our,” or “us”), is committed to protecting the privacy and security of your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise engage with us.

This policy applies to all users of Grata, including patients, providers, and other stakeholders.

Identifying Information: Name, address, phone number, email address, date of birth, Social Security number, and other demographic information.

Health Information: Medical history, treatment plans, prescriptions, diagnosis, health conditions, and other health-related data.

Payment and Billing Information: Insurance details, payment history, account numbers, and billing information.

Usage Data: Information collected through cookies, IP addresses, device identifiers, and browsing behavior.

Communication Preferences: Information regarding how you prefer to be contacted, including email, phone, or mail.

For Treatment: To coordinate and manage your healthcare, including sharing information with providers involved in your care.

For Payment: To obtain payment for your healthcare services, verify insurance coverage, and manage billing.

For Healthcare Operations: To improve services, conduct audits, manage patient records, and ensure quality control.

As Required by Law: To comply with federal, state, or local laws, including reporting suspected abuse, neglect, or domestic violence.

For Public Health and Safety: To prevent or control disease, report adverse events, or respond to a public health emergency.

In Emergencies: To prevent a serious threat to health or safety, including when an individual poses a risk to themselves or others.

For Legal Proceedings: To respond to a court order, subpoena, or other legal process.

For Law Enforcement: To comply with law enforcement requests or as required by law.

For Workers’ Compensation Claims: To process claims under workers’ compensation laws.

For Military or National Security: To comply with military command authorities or federal officials as required.

You have the right to:

Access and obtain a copy of your PHI within 30 days of your request. We may charge a reasonable, cost-based fee.

Request corrections to your PHI if you believe it is incorrect or incomplete. We will provide a written response within 60 days.

Request confidential communications through specified methods or locations. We will accommodate all reasonable requests.

Request restrictions on how we use or disclose your PHI, although we are not required to agree to such requests unless payment was made out-of-pocket in full.

Receive an accounting of certain disclosures of your PHI made by Reed Behavioral Health for the previous six years, excluding disclosures for treatment, payment, and healthcare operations.

Choose someone to act for you, such as a person holding a medical power of attorney or legal guardian.

File a complaint with us or with the U.S. Department of Health and Human Services if you believe your rights have been violated.

Obtain a paper copy of this notice at any time, even if you have agreed to receive it electronically.

We are required by law to maintain the privacy of your PHI and to provide you with this notice of our legal duties and privacy practices.

We must follow the terms of the notice that is currently in effect.

We reserve the right to make changes to this notice and to our privacy practices. If we make significant changes, we will notify you as required by law.

We will let you know promptly if a breach occurs that may compromise the privacy or security of your information.

If you have any questions about this notice or wish to exercise your rights under HIPAA, please contact us at info@reedhealthcare.org

Reed Behavioral Health's Address:
7117 Ohms Ln N, Edina, MN 45439

Effective Date: May 16, 2025